Privacy policy

Who we are

At Eclipse Golf we are focussed on helping you on your journey to golf improvement and we value the trust you place in us to keep your information safe and private.

Any information we collect is used solely for the purpose of better servicing your needs and is not shared with any other company or business for marketing purposes.

We’ve detailed below when, how and why we collect the data, the limited conditions under which we may disclose it to others and how we keep it secure.

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Remember your settings during and between visits
  • Improve the speed/security of the site

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies
Website Function Cookies

Our own cookies
We use cookies to make our website work including:

  • Remembering if you have accepted our terms and conditions
  • Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties.

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites.

It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.


Website analytics

We use Google Analyticsto collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (eg: Google for Google Analytics and FaceBook). The information collected from the cookie may be transmitted toand stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies.

Mailing Lists – how we collect your data and how we use it

Our Mailing list is made up currently from two different sources:

1.If you are a customer who has booked in for a session
2.If you have signed up to our newsletter via the website

When we book a customer in for a session we collectinformation that will help us prepare better for the services we provide both before, duringand after sessions –these are things like golf handicap, dexterity, height, age, gender, hand size, wrist to floor, play frequency, current equipment information, courses you play and other golf performance related data. We also collect an email address and a telephone number for on-­going communication about the service including to re arrange if necessary and to check in with you to see how any purchase or amendments to your golf game or equipment are going.

The individual information such as that listed above helps us personalise the communication and aids our recall with the details specific to you so any communication is informed and relevant.

We also collect email addresses through our newsletter subscription available on our website www.eclipse-­

We utilise your email address obtained through both these means of collection to send you updated information;video, offers and newsletters that we believe will be of value to you and your

Third Party

To provide our equipment assessment and coachingservices we utilise two companies as follows:

TrackMan – this is the both the hardware and software that allows us to measure your golf swing and ball performance. We input your email into the software in order to both save the performance data in your file and to enable us to sharewith you easily when applicable. You can see the TrackMan privacy policy here:

my-pro – is a golf performance based website that allows us to track your overall golf game progress. It requires us to invite you to join or you can voluntarily sign up by going to their website. You can see the my‐pro privacy policy here:

Both of these 3rd parties are GDRP compliant and their policies are transparent and clear.

We use two other third­‐party providers called ‘Infusionsoft’and ‘123 reg’ to deliver our newsletter and other marketing based emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications. We are happy that their privacy policies are compliant. For more informationon these, please see their policies on these links:

Infusionsoft policy –­policy
123 reg policy –

You can unsubscribe to general mailings or newsletters at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Rhys Atkinson.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer, Rhys Atkinson at enquiries@eclipse-­

Contact Us

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office orthe DPO by email at enquiries@eclipse-‐ In the alternative, you may call us on 01293 223 038.

Data Protection Authority

You may also direct questions or complaints in respect of how we handle your Personal Data to the Information Commissioner’s Office.

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Phone: 0303 123 1113